Patient Reviews

“Very professional and well organized, efficient clinic. Staff and physicians are professional, courteous, and knowledgeable. Dr. Patel and Dr. Smythe explain all procedures and results completely. I highly recommend Dr. Patel and Dr. Smythe.” -Cynthia W

 

“Very friendly staff, from checking in to checking out.  All are very knowledgeable in what they do.  Dr. Patel spends as much time as you need, during the exam and answering questions.” -MM

 

“My experience has always been very pleasant. Every staff member has been very helpful, patient, and kind. The doctors have always been very knowledgeable and have always communicated with me well.” -Linda W.

 

“All of the staff are terrific and very helpful. Appointment was right on time. Appreciate “snacks” in the waiting room. Dr. Patel is great. Very caring and patient. I appreciate all the support and effort of this office.” -EM

 

“Jessica was first tech I saw and she was very friendly, explained what she was going to do and performed her job with ease, very professional. Kenzie administered the dreaded flashing light exam and she was very professional as well.  All staff is great. Dr. Patel is very thorough in explaining everything.” -GG

 

“Doctor Barbara Smythe is really nice!” -Kinmala

 

“Everyone is very nice and greet you with a smile. Love both doctors- very sweet! The techs are always very friendly and make you feel comfortable.” -Janice S.

 

“Dr. Patel was just wonderful – she explained everything in great detail to me – and I understood the condition of my eyes – I could not ask for any better treatment – I appreciate this office taking care of my eyes –“ -Jean G.

 

“Lisa is always a joy to see, friendly and always make you feel welcomed. Overall the staff is top notch! Love Dr. Patel!” -Linda G. 

 

“I have always been treated with a high level of courtesy, respect, and professionalism. I have also appreciated how my questions and concerns have been addressed with empathy and genuine interest.” -Warren

 

“Renee is very good. She is very professional during testing. She always has a smile. She even laughed at my poor jokes. Briana is always professional and nice. Today’s experience was just great. Dr. Patel is wonderful as always.” -LH

 

“Everyone is very helpful, courteous and professional. Doctors are attentive and provide all answers to my concerns.” -Sabah H.

 

“I am always pleased with the time Dr. Patel spends with me. She always has time to explain things to me or answer any questions.  The staff is always business like and timely.” -Michael H. 

 

“Always an informative experience. Very efficient and professional office.” -Jean S.

 

“Been impressed (always) with the comfortable atmosphere and courteous treatment by the ladies in the office and techs who assist and give exams. Appreciate this much also appreciate samples.  Have been seen by both doctors and they and all in attendance, answer any questions never feel rushed around (wish I could say the same with all my doctors!!!)” -ND

 

“For many years, I have always remained impressed with Lisa.  Patients are greeted with her smile, her warmth and her patience! The office is so nice.  I have been a patient for over ten years and continue being impressed and more importantly, thankful, for the confident, professional, and experienced staff and doctors.” -Pat S. 

 

“Upon arrival, very courteous at reception with a smile. All staff very friendly and explains every step of testing prior to doing the test. Dr. Patel as always, very efficient and effective. Thank you to Y’All.” -Louis B.

 

“Regardless of the day and time my experience is always great. I love the thoroughness from the doctors and the technicians. They care about your well-being.” -Carlos A. 

 

“Professional care always. I feel that my eye health is the main focus of the staff.” -Jim Y. 

 

“It was amazing – all staff was great. The Dr. Patel explained all in detailed. Excellent.”  -Stephen B.

 

“Long-time patient 20+ years. You all do a great job of keeping my eyeballs working well! Dr. Patel came on board after a few years of Dr. Smythe taking care of me. She does a thorough exam too. As you can tell from the long association with the Drs. and technicians in this office, I keep coming back…to where you move offices, so it is the service and personnel that are the key to my coming back over the many years! And still plan for many more years of eye care.” -Robert C. 

 

“Staff is very friendly and got you in and out quickly.  Dr’s are very thorough with the exams and have helped me a great deal.” -PDN

 

“I have been coming to this office for over 20 years. The doctors are outstanding. They have always taken time and care with me addressing any concerns I may have. Throughout the years the support staff has always been very professional and friendly. Truly a great medical facility.” -JS

 

“Everyone from the desk to techs are kind, knowledgeable and always very attentive to comfort. Thanks to the doctors in telling me what to expect. Thanks to you all it makes my visit a pleasure.” -Kathryn M. 

 

“Everyone always nice. Explains everything that is being done! Dr. Patel is so self assuring and makes you feel very comfortable.” -Barbara E. 

 

“The personnel are always courteous and professional, and the organization of process very punctual. I very much appreciate that Nita knew my name when I arrived, so it feels personal and not so scary as some appointments can seem. The personnel who administered my visual test was polite and friendly and also knowledgeable as she explained the time variations for each patient based on personal performance or reaction time (I had no idea!). And mostly, it is always a calming experience with the  atmosphere and soothing music when you enter your appointment room. Thank you to all personnel and doctors in this office for making the appointments as pleasant as possible.” -CM

 

“The office staff is very nice and help to get me scheduled at times most convenient to mine. The wait times are very minimal and they always communicate how long, the procedure of the day, update my condition, give me clear instruction. The whole process frustrates me because I have to see the Doctors so often – but I recognize they are trying to save my eyesight despite my sometimes crappy attitude.” -Dona T. 

 

“My experience has always been pleasant and professional each time I have been here. Staff members are kind and explain the details of my visit. I feel comfortable with them caring for my health needs.” -Leah P. 

 

“Dr. Patel has been seeing me for 2 years. I’ve always had a positive and good experience with her and the entire staff. I would definitely recommend her and this clinic to anyone needing her services.” -Elio A.

 

“I have been coming here for years. My appointments have always been handled in a timely manner.  My glaucoma symptoms have been managed in a manner that has exceeded my expectations.” -Eugene G. 

 

“All of the office staff is very friendly and knowledgeable. I have much confidence in Dr. Patel.” -Debbie M. 

 

“Glaucoma Consultants of Texas has a kind, courteous and professional staff.  From the welcoming snacks in the front waiting room to the efficient way I was moved through the various tests, everyone was thoughtful and considerate.  I have recommended this practice to friends and they were very pleased.” -Anonymous

 

“Dr. Sonal Patel did answer my questions very well. All in office was good. All assistance were good.” -DP

 

“Caring, upbeat, friendly and professional is how I would describe the team at GCOT.” -Michael

 

“The entire staff is always very friendly and answer any questions that I have.” -Connie W. 

 

“Waiting room very enjoyable not boring well furnished. Receptionist very polite and helpful. Tech was very good and kind. Dr. Patel was as always great.  Overall good visit.” -Thomas B. 

 

“The people here are great; office is always clean, people are friendly and efficient.” -MD

 

“Everyone was excellent and you all are the best team ever.  Great job!” -Waldorf N. 

 

“I always enjoy the relaxed atmosphere. Whether it is the casual behavior of the staff, or the snacks and drinks available throughout the facility, or the soothing music in the exam room, I always feel comfortable.” -GS

 

“Great Service! Friendly staff. I was even an hour late for my appointment but they still got me in without hesitation! Very knowledgeable and made me feel very confident in their skills. Highly recommend!” -Jennifer C. 

 

“Staff and Dr. Patel were very courteous and professional. Took 2 tests and both ladies who administered them were very friendly and efficient. Overall, very positive experience with Dr. Patel and her team.” -CM

 

“I was greeted very friendly by receptionist. I love the TV being on and the refreshments of cokes, coffee or sweets if one wanted it. It makes waiting appear shorter. Everyone here is pleasant and friendly. The instructions are presented clearly and easily understood.”  -Margie C. 

 

“The best part of my experience is the staff.  They are always so pleasant. The office environment is always so calm and relaxing. It is easy for a medical office to get a bit behind or off schedule. The television definitely helps to pass the time. Dr. Patel is always so professional. It makes me feel so confident and secure to have her watching out for my vision.” -Anonymous


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